• Products
      • Serato DJ
        • Serato DJ Pro Download
        • Serato DJ Lite Download
        • Expansion Packs
        • DJ Hardware
        • Pricing
      • Music Production
        • Serato Studio Download
        • Serato Sample Download
        • Pitch ’n Time
        • Serato Visualizer
      • Vinyl & Accessories
        • Vinyl
        • Accessories
        • Legacy Software
      • Legacy Software
  • Artists
  • Community
      • Forum
      • Playlists
      • Serato DJ Certified Institutes
  • Blog
  • Support
Support
How can we help?
or Open help request

How can we help?

Still need help? Open help request

We use cookies to ensure that we give you the best experience on our website.

MANAGE SETTINGS Accept & Continue
  1. Serato Support
  2. Getting started
  3. Activation & Licences

Activation & Licences

  • How do I cancel my Serato subscription?
  • KNOWN ISSUE: Serato Play is being disabled for some users erroneously in Serato DJ Pro
  • Login Unsucessful
  • Managing your licenses in Serato DJ Pro 2.4.6 or older
  • Resolving Hosts file issues on Windows
  • Error Code #4 (Serato DJ Pro)
  • How to deactivate your Serato DJ products & licenses to use on another computer
  • How to activate Serato DJ Pro
  • KNOWN ISSUE: MY SERATO window crashes when trying to log-in
  • Serato DJ Pro activation Error Codes
  • Troubleshooting Activation Problems
  • Do I need a Serato DJ Pro or DVS upgrade license?
  • How to redeem Serato DJ Pro using a voucher code
  • I own an ITCH controller, do I need to purchase Serato DJ for my Serato DJ Intro controller?
  • I own two Serato DJ Lite controllers, do I have to buy two Serato DJ Pro licenses?
  • How to use the Serato DJ Pro 14 Day Trial
  • How to activate the Serato Video Demo in Serato DJ Pro
  • How do I activate my Expansion Packs in Serato DJ Pro?

Popular articles


macOS 13 Ventura - now supported with Serato Studio 1.7.5, 2.0 and above & hardware compatibility Serato Stems 'Replace Pad mode' hardware compatibility list for Serato DJ Pro & Lite Pioneer DJ CDJ-3000 Firmware update guide What is AVX, and why does Serato software require a processor with AVX support? macOS 13 Ventura - now supported with Serato DJ Pro & Lite 3.0 (and higher) and primary hardware compatibility macOS 13 Ventura - now supported (Serato software status) Troubleshooting network issues with Serato software or problems upon log-in/sign-in Optimization Guide for macOS Optimization Guide for Windows KNOWN ISSUE: Serato DJ Pro or Lite may fail to connect to some Serato hardware on Windows 10 or 11 computers and may display "Connection Error" KNOWN ISSUE: Computers with Intel 11th gen Core i-series CPU's can result in a failed audio or MIDI connection with Serato primary hardware macOS 10.14 Mojave, macOS 10.15 Catalina , macOS 11 Big Sur & macOS 12 Monterey driver install process KNOWN ISSUE: Serato DJ Pro or Lite in the offline, Practice, or Serato Play modes (no hardware connected) may not output audio on some Windows 10 or 11 computers Converting your iTunes library to a Music library when moving to a new macOS computer with Serato DJ Pro or Lite Serato Sample 1.4.1 - now with Apple Silicon support (M1/M2) & compatibility with macOS 13 Ventura

Still can't find what you are looking for? Open a help request
  • Contact Us
  • About Us
  • Careers
  • Resources
  • Legal
  • Privacy Policy

© Serato 1999 - 2020. All rights reserved.