Getting Started
System Requirements
- macOS 10.13 High Sierra - not yet supported in Serato DJ
- macOS 10.12 Sierra support from Serato DJ 1.9.3 & hardware compatibility list
- Serato DJ Intro 1.2.8 now supported on OS Sierra
- Using Serato DJ with high definition displays
- Software version / Operating System compatibility
- Serato DJ system requirements
Activation & Licences
- ★ Serato Video license not able to be refreshed
- ★ How to activate Serato DJ
- Error Code #4
- Serato DJ Subscriptions - Frequently Asked Questions
- KNOWN ISSUE: Serato Video activation shows as 'Purchase' instead of 'Activate' when trying to move to a new computer in Serato DJ 1.9.1 and below
- How to deactivate your Serato licenses to use on another computer
Serato Basics
- ★ Preparing and Analyzing Your Files
- ★ How to calibrate Serato DJ
- Importing and loading samples
- Where can I download the Serato DJ software manual?
- What is in the _Serato_ folder?
- What is the DatabaseV2 file?
Connection
- Connecting Serato Remote with Serato DJ
- Problems with PCs using AMD processors
- Installing multiple device drivers without hardware (OS X)
- Connecting the Rane SL 3
- Saving your Ad-Hoc Network for Serato Remote on Mac
- Can I use more than one controller or hardware device at the same time with Serato DJ?
Library & Files
- Serato DJ Supported File Types
- Library icons and descriptions
- Sorting and browsing your library
- Beatgrids in Serato DJ
- How do I choose what information is displayed in the Library?
- The Most Professional Way to Organize and Manage your Music Library with Serato DJ.
Drivers & Firmware
Video Basics
- Serato Video 101
- I have lost my Serato Video serial number, how can I retrieve it?
- What are aspect ratios?
- A glossary of video terminology
- Using Serato Video in Demo Mode
- What type of video connectors do I need?
My Setup
Link
DJing With Serato
Audio & Recording
- Recording with the Pioneer DJ Pioneer DJ DJM-850, DJM-900NXS or DJM-900NXS2 mixers
- Recording with the Allen & Heath XONE:DB2, XONE:DB4 and XONE:43C mixers
- Audio Encoding 101
- Recording Your Set with Serato DJ
- How to use your Serato hardware playing through your Mac's internal speakers using 'Aggregate Device'
- How to record and share your mix with Serato DJ
Library & Files
- Pulselocker streaming with Serato DJ
- How to migrate your ScratchLIVE folder to a _Serato_ folder
- How to move your iTunes library to a new location.
- How to use Smart Crates
- Backing up and moving your library to a new computer
- How do I reset all the blue/grey played tracks to white?
Hardware Specific
- ★ KNOWN ISSUE: Using Serato DJ with Macbook Pro models w/ Touchbar can result in connection issues
- Allen & Heath Xone DB4 & DB2 goes online but won't play audio on Windows
- Serato HID accessories and Serato controllers are not officially compatible
- 'Hybrid MIDI' mode functionality on Denon media players, not supported in Serato DJ
- Mixars DUO MKII requires Serato DJ 1.9.6 or above
- KNOWN ISSUE: Numark NS6, NS7 and V7 can result in latency and drop-outs when waking from sleep
FX & Expansion Packs
- ★ Key Shift and Key Sync with Pitch 'n Time DJ
- DVS control with the Rane MP2015
- DVS control with the Allen & Heath XONE:DB2, XONE:DB4 and XONE:43C
- Club Kit licence guide
- DVS control with the Pioneer DJ DJM-850, DJM-900NXS and DJM-900NXS2
- Club Kit mixer setup guide
Serato Video
- Re-encoding video files using Handbrake
- Issues Recording Video with Serato Video
- What are aspect ratios?
- Serato Video: Text and Image Effects 101
- How big should my video files be?
- Video Files 101
Troubleshooting & Optimization
Computer Optimization
- Why is my interface blurry on Windows 10, in Serato DJ 1.9.6?
- KNOWN ISSUE: Quicktime for Windows security
- Serato DJ does not display correctly with outdated graphics card drivers. (Black Screens)
- Verify and repair startup disk on OS X
- Display Settings & Optimisation for Retina Mac computers
- Reset your OS X computer's PRAM
Connection Issues
- ★ Known Issues with some 2015 Macbook Pro models
- Pioneer DJ DDJ-SZ2 and Serato DJ 1.9.5 compatibility
- KNOWN ISSUE: Microsoft Surface Pro and Surface Book issues with Serato DJ
- KNOWN ISSUE: Mixer restart required after Pioneer DJM-S9 driver install
- KNOWN ISSUE: Activation of Serato DJ Trial & Club Kit Trials
- KNOWN ISSUE: Allen & Heath XONE:K1 Knob initialisation not working correctly
Audio & Playback Issues
- KNOWN ISSUE: Toggling WiFi during playback can result in an audio dropout followed by large latency
- KNOWN ISSUE: Core 2 Duo processors causing issues with Serato DJ 1.9
- KNOWN ISSUE: Track skipping and jumping with Serato DJ and Numark V7, NS7, NS7II
- Troubleshoot USB dropouts / audio glitches (Windows)
- Troubleshoot USB dropouts / audio glitches (Mac)
- Diagnosing the Scope Views
Library & Files Issues
- ★ KNOWN ISSUE: Searching through crates in your library with keyboard shortcuts does not work as expected in SDJ 1.9.6
- KNOWN ISSUE: Using iCloud Music Library can result in the loss of Serato data
- Frequent iTunes Issues And How To Resolve Them
- Merging Two (or more) _Serato_ Folders
- KNOWN ISSUE: Font display issues in Serato DJ 1.8 and above
- Creating A New "neworder.pref" File.
Hardware Issues
- ★ KNOWN ISSUE: Unexpected CUE button behaviour when using media players and control tone in REL mode, in Serato DJ 1.9.6
- KNOWN ISSUE: MIDI conflict (Buttons activating the wrong functions on a supported device)
- Why are my external inputs not recorded on Serato DJ when using the DVS Expansion Pack on the Pioneer DDJ-SX2?
- Why does Serato DJ go offline when disabling the DVS expansion while playing on the Pioneer DDJ-SX2?
- SL3 Channel Routing Issue when Set to 44100 Hz on Mac
- Novation Dicers can become damaged when plugging or unplugging jack cable
Hanging, Crashing and Freezing
- ★ Troubleshooting crashes
- Reporting a crash with Serato DJ
- KNOWN ISSUE: Freeze when disconnecting Numark NV while playing on Windows computers
- Crash Reporting on Mac OS X
- Fixing an "Undefined External Error" in MIDI-OX
- Problems with Windows based PCs with Pentium P6xxx processors when used with USB 1.1 devices
Video Issues
- KNOWN ISSUE: Serato Video preview screens can exhibit flashing on Windows
- KNOWN ISSUE: Scratch Live with Serato Video results in a white output screen on select Macbook Pro model
- Allen & Heath Xone:43C mixer does not support full control of Serato Video
- KNOWN ISSUE: Serato Video crossfader glitching with the Pioneer DDJ-SX2
- How can I use QuickTime as the default decoder for Serato Video on Windows?
- Where is my Serato Video Output Window or Preview Window?
Support Videos
Getting Started
- VIDEO: Denon DJ DS1 with Serato DJ and CDJs
- VIDEO: Denon DJ DS1 with Serato DJ and Turntables
- VIDEO: Denon DJ DS1 with Serato DJ and Turntables
- VIDEO: How to install Serato DJ drivers without hardware
- VIDEO: Serato DJ - Karaoke Tutorial
- VIDEO: Serato DJ - International Language Support
Activation & Licences
My Setup
- VIDEO: Serato DJ - Rane MP2015 walkthrough
- VIDEO: Serato DJ FX Tutorial
- VIDEO: Serato DJ 1.8 - Key shifting & Hardware remapping
- VIDEO: Serato DJ - Video Master FX Tutorial
- VIDEO: Serato DJ - Beat Jump Tutorial
- VIDEO: Serato DJ - Getting started with the Club Kit
Troubleshooting and Optimization
Serato DJ Manual
Introduction
Software Installation
Activation
Getting Started
Importing Music
- Adding files to the Serato DJ Library
- External Hard Drives
- Showing your iTunes Library
- Pulselocker Streaming Search
- How to get music from CDs into Serato DJ
- Supported File Types
Preparing Your Files
- Offline Player
- Offline Player Volume
- Track Gain Adjust
- Analyzing Files
- How to Analyze Files
- Re-analyze files
Main Screen Overview
See all 17 articlesNavigating and Managing your Library
- Navigating and Managing Your Library
- Mouse and Keyboard Navigation
- Hardware Navigation
- Searching
- Browsing
- Library Status Icons
Mixing
- Mixing and Playback
- Finding the Next track
- Loading it to the Deck
- Eject
- Playback Controls
- Adjusting a Track’s Tempo
Cue Points
Looping
See all 7 articlesBeatgrids
See all 10 articlesSimple Sync (No Beatgrids)
Smart Sync (Using Beatgrids)
- Smart Sync (Using Beatgrids)
- Beat Position Indicator
- Beat Sync
- Arm Beat Sync
- Tempo Sync
- Disengage Sync
DJ-FX
Sampler
- Sample Player
- Loading Music to the Sampler
- Playing Samples
- Sampler View Modes
- Sampler Play Modes
- Sample Player Repeat
Recording
MIDI Assign
- MIDI Overview
- Remapping primary Serato hardware
- Secondary MIDI Controller Setup
- Assigning Controls
- MIDI Data Types
- MIDI Platters
History
Setup Screen
See all 11 articlesDeck Calibration (CD/Vinyl only)
Whitelabel
Link
Troubleshooting
Hardware Support
Drivers & Firmware
- Mixars Hardware Drivers and Firmware
- Roland Hardware Drivers and Firmware
- Allen & Heath Hardware Drivers and Firmware
- Drivers and Firmware: why do I need them and how do I get them?
- Vestax Hardware Drivers and Firmware
- Pioneer Hardware Drivers and Firmware
Manufacturer Contact Info
See all 8 articlesSerato Sample Knowledge Base
Serato Sample getting started
- Serato Sample quick start guide for FL Studio
- Serato Sample quick start guide for Ableton Live
- Serato Sample quick start guide for Ableton Live (using Push/Push 2)
- Serato Sample quick start guide for Logic Pro
- Serato Sample quick start guide for Maschine
- Serato Sample Activation
Serato Sample manual
See all 9 articlesSerato Sample troubleshooting
- Why do I see "note is out of range. Shift octave down to.." in Serato Sample?
- KNOWN ISSUE: Serato Sample 'Find Samples' feature may have trouble finding samples
- KNOWN ISSUE: Text in Serato Sample may be scaled incorrectly when used with FL Studio
- KNOWN ISSUE: Serato Sample may display a blank GUI in some DAWs on Windows 7
- How to share a Sample project
- Re-encoding files for use with Serato Sample
Other Products
Pitch 'n Time
- Where can I find compatibility information about Pitch 'n Time compatibility with legacy Pro Tools products?
- How to uninstall Pitch n' Time Pro 3 / LE 3
- VIDEO: Serato Pitch 'n Time Pro Overview
- Is Pitch 'n Time supported with Pro Tools 11?
- Can Serato Pitch 'n Time Pro accurately time stretch from one time code frame rate to another?
- Pitch 'n Time LE may crash Audio Unit validation in Logic Pro on OS X 10.7 +
Rane Series
- What is the Rane Series?
- What sample rates and channel formats does the Rane Series support?
- What audio platforms does the Serato Rane Series work on?
- Can the Rane Series Dynamics plug-in operate as a dynamic EQ?
- What is the Rane Series Dynamics?
- What is the Rane Series Parametric EQ?
Scratch Live
- 2011 Macbooks not connecting with the Rane TTM 57SL
- Can Ableton Live and Serato Scratch Live share warp information?
- Can I route audio from Serato Scratch Live into Ableton Live?
- How do I enable video in Scratch Live?
- How do I switch DJs without killing the music? (SL 1)
- How to load custom MIDI Presets
ITCH
- Does ITCH require an external mixer?
- How do I choose what information is displayed in the Library?
- Why are new files I add to itunes not showing up in ITCH?
- How to: Adjust the touch sensitivity of the Vestax VCI-300
- DDJ-S1 Getting Started Guide
- Will ITCH work with the Serato DJ Intro controllers?
Video-SL
- Getting info on your graphics card
- What speed hard drive and data connection do I need to play video files?
- I'm having trouble playing my video files! what should I do?
- I've started Video-SL and my whole screen has gone black. Help!
- What codecs should I use with DirectShow for Video-SL?
- What image formats do the Video-SL Image Effects support?
The Bridge
- Can I use my own soundcard when running The Bridge?
- Can I use Ableton Live's cue function when using The Bridge?
- How many tracks/scenes does the Ableton View in Serato Scratch Live show?
- Do both Ableton Live and Serato Scratch Live have to be running at the same time to save my Serato mixes as Ableton Live Sets (.als)?
- When I save my Serato Scratch Live mixes as Ableton Live Sets (.als), where are they stored?
- Can I use my Rane hardware as an audio interface for Ableton Live when not using The Bridge?