Products
Serato DJ
Serato DJ Pro
Download
Serato DJ Lite
Download
Expansion Packs
DJ Hardware
Pricing
Music Production
Serato Studio
Download
Serato Sample
Download
Pitch ’n Time
Record store
Vinyl
Apparel
Accessories
Legacy Software
Legacy Software
Artists
Community
Forum
Playlists
Keeping Busy
Serato DJ Certified Institutes
Blog
Store
Support
Support
How can we help?
or
Open help request
How can we help?
Still need help?
Open help request
We use cookies to ensure that we give you the best experience on our website.
MANAGE SETTINGS
Accept & Continue
Serato Support
Troubleshooting & optimization
Troubleshooting & optimization
Computer Optimization
Connection Issues
Audio & Playback Issues
Library & Files Issues
Hardware Issues
Hanging, Crashing and Freezing
Video Issues
Popular articles
Serato Studio & Microsoft Windows 7 / 8.1 end of support information
macOS 10.15 Catalina now supported for use with Serato Studio 1.3.1
How to activate Serato DJ Pro
How to activate Serato DJ Pro or add a Serato DJ Pro license, using a voucher code
Getting Serato DJ Pro & Lite ready for use with macOS 10.15 Catalina
KNOWN ISSUE: Serato DJ Pro & Serato DJ Lite may fail to install with error: 0x80070666
Preparing and Analyzing Your Files
How to calibrate Serato DJ
KNOWN ISSUE: Using Serato DJ with Macbook Pro models w/ Touchbar can result in connection issues
Mac computers with ARM-based M1 CPU's are currently not supported with Serato software
macOS 11 Big Sur - not yet supported with Serato DJ Pro or Serato DJ Lite
Serato DJ Pro & Lite and Microsoft Windows 7 / 8.1 end of support information
macOS 10.15 Catalina - Serato DJ Pro and Lite software support and Primary hardware compatibility
KNOWN ISSUE: Screensaver initiates while Serato DJ Pro is running & in focus on macOS 10.14 Mojave and macOS 10.15 Catalina
macOS High Sierra 10.13, macOS Mojave 10.14 & macOS Catalina 10.15 driver install process
KNOWN ISSUE: Serato Play will not record audio in Serato DJ Pro 2.1
KNOWN ISSUE: macOS 10.14 Mojave & macOS 10.15 Catalina require microphone (internal input) access for Serato DJ Pro
KNOWN ISSUE: Serato DJ Pro offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Pro 2.0.4
KNOWN ISSUE: Missing file issues can occur in Serato DJ Pro 2.1 & Serato DJ Lite 1.1
KNOWN ISSUE: Serato DJ Pro & Lite can result in severe hangs or freezes with macOS 10.13.6 security update 2020-002 installed
Troubleshooting crashes
KNOWN ISSUE: macOS 10.14 Mojave & 10.15 Catalina require microphone (internal input) access for Serato DJ Lite
KNOWN ISSUE: Serato DJ Lite offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Lite 1.0.4
Serato Sample & Microsoft Windows 7 / 8.1 end of support information
KNOWN ISSUE: Pitch n Time LE 3.0.2 isn’t selectable as an algorithm in the Time & Pitch machine or Time Stretch menu in Logic Pro X (10.4.5 and above) due to a silent, failed plug-in validation