Products
New Serato Studio update
Serato DJ
Serato DJ Pro
Download
Serato DJ Lite
Download
Expansion Packs
DJ Hardware
Pricing
Music Production
Serato Studio
Download
Serato Sample
Download
Pitch ’n Time
Record store
Vinyl
Apparel
Accessories
Pyro App
Legacy Software
Pyro App
Legacy Software
Artists
Community
Forum
Playlists
Seratocasts
Serato DJ Certified Institutes
Blog
Store
Support
Support
How can we help?
or
Open help request
How can we help?
Still need help?
Open help request
We use cookies to ensure that we give you the best experience on our website.
MANAGE SETTINGS
Accept & Continue
Serato Support
Troubleshooting & optimization
Troubleshooting & optimization
Computer Optimization
Connection Issues
Audio & Playback Issues
Library & Files Issues
Hardware Issues
Hanging, Crashing and Freezing
Video Issues
Popular articles
macOS 10.15 Catalina now supported for use with Serato Studio 1.3.1
How to activate Serato DJ Pro
KNOWN ISSUE: Serato DJ Pro & Serato DJ Lite may fail to install with error: 0x80070666
Preparing and Analyzing Your Files
How to calibrate Serato DJ
KNOWN ISSUE: Using Serato DJ with Macbook Pro models w/ Touchbar can result in connection issues
Using Serato DJ & CDJ's/Media players with HID mode
macOS 10.15 Catalina - Serato DJ Pro and Lite software support and Primary hardware compatibility
KNOWN ISSUE: Screensaver initiates while Serato DJ Pro is running & in focus on macOS 10.14 Mojave and macOS 10.15 Catalina
macOS High Sierra 10.13, macOS Mojave 10.14 & macOS Catalina 10.15 driver install process
KNOWN ISSUE: Serato Play will not record audio in Serato DJ Pro 2.1
KNOWN ISSUE: macOS 10.14 Mojave & macOS 10.15 Catalina require microphone (internal input) access for Serato DJ Pro
KNOWN ISSUE: Serato DJ Pro offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Pro 2.0.4
KNOWN ISSUE: Apple 'Music' / iTunes integration in Serato DJ Pro 2.3.0 and above on macOS Catalina 10.15 can result in slow library load times
KNOWN ISSUE: Missing file issues can occur in Serato DJ Pro 2.1 & Serato DJ Lite 1.1
Troubleshooting crashes
How to activate Serato DJ Pro or add a Serato DJ Pro license, using a voucher code
KNOWN ISSUE: macOS 10.14 Mojave & 10.15 Catalina require microphone (internal input) access for Serato DJ Lite
KNOWN ISSUE: Serato DJ Lite offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Lite 1.0.4
KNOWN ISSUE: Serato Sample UI is not responding as expected when used with macOS 10.14 Mojave
KNOWN ISSUE: Pitch 'n Time LE cannot be newly validated using the plug-in manager in Logic Pro X 10.4.5 or higher