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  1. Serato Support
  2. Troubleshooting & optimization
  3. Audio & Playback Issues

Audio & Playback Issues

  • ★ KNOWN ISSUE: Serato DJ Pro or Lite in the offline, Practice, or Serato Play modes (no hardware connected) may not output audio on some Windows 10 or 11 computers
  • Live Streaming & Laptop Speaker Hardware Limitations
  • KNOWN ISSUE: Serato Play will not record audio in Serato DJ Pro 2.1
  • KNOWN ISSUE: macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur, macOS 12 Monterey & macOS 13 Ventura require microphone (internal input) access for Serato DJ Pro & Lite
  • KNOWN ISSUE: Serato DJ Pro offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Pro 2.0.4
  • KNOWN ISSUE: Toggling WiFi during playback can result in an audio dropout followed by large latency
  • KNOWN ISSUE: Track skipping and jumping with Serato DJ and Numark V7, NS7, NS7II
  • Troubleshoot USB dropouts / audio glitches (Windows)
  • Troubleshoot USB dropouts / audio glitches (Mac)
  • Diagnosing the DVS Scope Views
  • Why is the buffer slider missing in the Rane audio driver panel in Mac OSX?
  • The tracks are playing backwards
  • Why is my music playing faster than normal in the Offline Player?
  • Why does the threshold move to the far right when I click the estimate button?
  • Why does the pitch display on Serato DJ fluctuate around 0.5%?
  • I can hear the cue signal from the master output on my Numark MixTrack Pro
  • When I do transform scratches (switching between phono and line level inputs) I hear a crazy noise, what's happening?

Popular articles


macOS 13 Ventura - now supported with Serato Studio 1.7.5, 2.0 and above & hardware compatibility Serato Stems 'Replace Pad mode' hardware compatibility list for Serato DJ Pro & Lite Pioneer DJ CDJ-3000 Firmware update guide What is AVX, and why does Serato software require a processor with AVX support? macOS 13 Ventura - now supported with Serato DJ Pro & Lite 3.0 (and higher) and primary hardware compatibility macOS 13 Ventura - now supported (Serato software status) Troubleshooting network issues with Serato software or problems upon log-in/sign-in Optimization Guide for macOS Optimization Guide for Windows KNOWN ISSUE: Serato DJ Pro or Lite may fail to connect to some Serato hardware on Windows 10 or 11 computers and may display "Connection Error" KNOWN ISSUE: Computers with Intel 11th gen Core i-series CPU's can result in a failed audio or MIDI connection with Serato primary hardware macOS 10.14 Mojave, macOS 10.15 Catalina , macOS 11 Big Sur & macOS 12 Monterey driver install process KNOWN ISSUE: Serato DJ Pro or Lite in the offline, Practice, or Serato Play modes (no hardware connected) may not output audio on some Windows 10 or 11 computers Converting your iTunes library to a Music library when moving to a new macOS computer with Serato DJ Pro or Lite Serato Sample 1.4.1 - now with Apple Silicon support (M1/M2) & compatibility with macOS 13 Ventura

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