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  1. Serato Support
  2. Troubleshooting & optimization
  3. Audio & Playback Issues

Audio & Playback Issues

  • Live Streaming & Laptop Speaker Hardware Limitations
  • KNOWN ISSUE: Serato Play will not record audio in Serato DJ Pro 2.1
  • KNOWN ISSUE: macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur & macOS 12 Monterey require microphone (internal input) access for Serato DJ Pro
  • KNOWN ISSUE: Serato DJ Pro offline player distortion and playback issues introduced with Windows 10 April 2018 update, now resolved in SDJ Pro 2.0.4
  • KNOWN ISSUE: Toggling WiFi during playback can result in an audio dropout followed by large latency
  • KNOWN ISSUE: Track skipping and jumping with Serato DJ and Numark V7, NS7, NS7II
  • Troubleshoot USB dropouts / audio glitches (Windows)
  • Troubleshoot USB dropouts / audio glitches (Mac)
  • Diagnosing the DVS Scope Views
  • Why is the buffer slider missing in the Rane audio driver panel in Mac OSX?
  • The tracks are playing backwards
  • Why is my music playing faster than normal in the Offline Player?
  • Why does the threshold move to the far right when I click the estimate button?
  • Why does the pitch display on Serato DJ fluctuate around 0.5%?
  • I can hear the cue signal from the master output on my Numark MixTrack Pro
  • When I do transform scratches (switching between phono and line level inputs) I hear a crazy noise, what's happening?

Popular articles


Windows 11 - now supported with Serato DJ Pro & Serato DJ Lite and primary hardware compatibility Serato Software / Operating System compatibility KNOWN ISSUE: Serato Play is being disabled for some users erroneously in Serato DJ Pro Pioneer DJ CDJ-3000 Firmware update guide macOS 12 Monterey - now supported with Serato DJ Pro & Serato DJ Lite and primary hardware compatibility Windows 11 - now supported (Serato software status) macOS 12 Monterey - now supported (Serato software status) Allowing System Extensions for Apple M1 computers Troubleshooting network issues with Serato software or problems upon log-in/sign-in Getting Serato DJ Pro & Lite ready for use with macOS 11 Big Sur KNOWN ISSUE: Device drivers on macOS Big Sur 11.4 and higher do not load and will not connect to Serato DJ Pro after a computer restart KNOWN ISSUE: Computers with Intel 11th gen Core i-series CPU's can result in a failed audio or MIDI connection with Serato primary hardware macOS 10.14 Mojave, macOS 10.15 Catalina , macOS 11 Big Sur & macOS 12 Monterey driver install process KNOWN ISSUE: Pioneer DJ devices on macOS may result in loss of audio output with Serato DJ Pro when third-party applications are opened or interacted with KNOWN ISSUE: Serato DJ Pro or Lite can fail to launch with a "LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed." message on Windows Troubleshooting crashes

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