How to activate Serato DJ

Activation is only necessary for Serato DJ Intro controllers looking to upgrade to Serato DJ. Other supported Serato DJ controllers will not need activation as they have been natively designed to work with Serato DJ and do not require a licence. To see a full list of supported Serato DJ Controllers click on the VIEW COMPATIBLE DEVICES button inside Serato DJ, or check out the Serato DJ Hardware page to see a complete list of supported controllers.

Check out how to activate Serato DJ above as well as a few troubleshooting steps below if you are still having issues.

Trying Serato DJ (14-day free trial)

If you have a supported Serato DJ Intro controller connected, you can try Serato DJ free for 14 days.

1. Ensure you have your Serato DJ Intro controller connected
2. Open Serato DJ.
3. Select the START TRIAL button in the license panel on the right hand side.
4. An online window will launch and request your email address. (If you have an existing serato.com or whitelabel.net user account, please use this login email and password)
5. Select the ACTIVATE TRIAL button.

Your free 14 day Serato DJ trial will now be begin. The remaining days you have left to use the trial, will be displayed in the license panel. The 14-day trial licence is linked with the ID of your computer and your Serato.com user account - If the ID or computer name of your machine changes you will get an Error code when Starting Serato DJ and you will not be able to use your trial.

Subscribing to Serato DJ

All Serato DJ licenses and expansion packs can be purchased as a subscription-based service. To find out more about pricing, please visit https://serato.com/dj/pricing, then follow the steps below to start a subscription;

  1. Download and install the latest version of Serato DJ.
  2. Connect your hardware and choose MY SERATO, then EXPANSION PACKS & ACTIVATIONS.
  3. Choose 'Subscribe' under the offer most suited to you.

Buying Serato DJ

When the trial expires, you will need to purchase a license to use your supported Serato DJ Intro controller with Serato DJ.

1. Ensure you have your Serato DJ Intro controller connected.
2. Open Serato DJ.
3. Click BUY/ACTIVATE in the Online panel on the right hand side.
4. An online window will launch and request your email address. (If you have an existing serato.com or whitelabel.net user account, please use this login email and password.)
5. Follow the on screen instructions to complete your purchase. If you experience any issues with this process, please contact sales@serato.com.
6. After successfully completing the purchase process, Serato DJ will now be activated, and you can close the online window.

You are able to activate Serato DJ on one main computer, and one backup computer. Once you have activated the software, you can deactivate and activate your licenses by clicking the MY SERATO button in the license panel. Here you can deactivate Serato DJ, in order to activate Serato DJ on another computer.

Activating a Serato DJ licence

If you have already purchased a Serato DJ license, follow these instructions to complete the activation:

1. Open Serato DJ (and connect your Serato DJ hardware, where required).
2. Click BUY/ACTIVATE in the Online panel on the right hand side.
3. An online window will launch and request your email address. (If you have an existing serato.com or whitelabel.net user account, please use this login email and password.)
4. Click "Activate" on Serato DJ in the Online panel.
5. After checking for a valid licence, Serato DJ will now be activated, and you can close the online window.

You are able to activate Serato DJ on one main computer, and one backup computer. Once you have activated the software, you can deactivate your licenses by clicking the MY SERATO button in the license panel in order to activate Serato DJ on another computer.

Click here for information on deactivating your licences for use with another computer

Troubleshooting Serato DJ activations

If you are having issues activating your Serato DJ licence, and are receiving an error, try the following:

  • Make sure you have deactivated from an old computer before trying to activate on a new computer.
  • Make sure your computer name or ID has not been changed. If you have changed the name of your computer or user account then the licence will not match.
  • Make sure you have not changed hard drives, or any computer components since you last activated Serato DJ - this can also cause the licence not to match.
  • Make sure you are signing in with the correct Serato.com account that the licence was purchased with.
  • Make sure you have a stable internet connection, if you are experiencing network issues turn your internet router off and back on again. Also try removing and creating a new network connection.
  • Make sure you are not exceeding your maximum licence activations.

If you are receiving an Error Code # message please try activating again, otherwise contact the Serato Support team to help resolve your issue.