Below are answers to some frequently asked questions you may have about Serato DJ software when used with the TIDAL music streaming service.
To use TIDAL with Serato DJ Pro as a streaming service you must have Serato DJ Pro 2.1 or above installed, as well as active TIDAL subscription with the DJ extension, linked.
To use Stems, Serato DJ Pro 3.1.3
Find out more in our Using Tidal with Serato DJ Pro article.
Can I stream tracks for offline use?
At this point an active internet connection is required to play Tidal Music tracks in Serato DJ Pro.
What quality can I stream with when using TIDAL music in Serato DJ Pro?
- All TIDAL users with the DJ extension can stream in 'High Quality' (AAC) or 'HiFi Quality' (FLAC)
Streaming Quality can be selected via Setup > Library + Display > Music Streaming:
Can I use Stems with TIDAL tracks in Serato DJ Pro?
Yes, however using Stems with TIDAL requires Serato DJ Pro 3.1.3 or later, as well as TIDAL's DJ Extension add-on, which you can add via your TIDAL subscription page.
Learn more about Stem use, in the Using Stems user manual article.
Can I record using TIDAL tracks in Serato DJ Pro?
No, at this point recording is not available in Serato DJ Pro using TIDAL tracks.
How do I analyze TIDAL tracks in Serato DJ Pro?
Simply click the 'Analyze Files' button to bulk analyze all TIDAL tracks in your library.
You can analyze a selection of files by first selecting them, then dragging and dropping them directly onto the analyze files button.
Once Analyzed the Key & BPM and the full waveform will show. You may also add Cue points, loops, and other Serato data to the track.
Once the track is ejected and re-loaded to deck, it will analyze 'on-the-fly' but your Cue points, loops, and other Serato data will be retained.
Why do I get "Streaming server couldn't reached, please eject track and load again" message in the status bar in Serato DJ Pro, when trying to play TIDAL tracks in my library?
You may only have the base TIDAL Subscription plan, and not the DJ Extension add-on.
Ensure your Individual TIDAL Subscription has the DJ Extension add-on enabled, which is now required to use DJ applications with TIDAL:
NOTE: The pricing shown above may be different based on your location and the regional pricing as set by TIDAL.
You can read more about the pricing and plan changes below:
If you've checked all of the details above and the issue persists, please ensure you're also using the latest version of Serato DJ Pro. If the issue still persists, you may be encountering network connection issues, please check your internet connection is stable.
I've just added some new tracks to my TIDAL playlist (via the TIDAL app or via TIDAL's website), but they do yet not show in the same playlist in Serato DJ Pro?
Navigate to Setup > Library + Display > Music Streaming and toggle the Show Streaming Services option off, and on again to force a refresh of your TIDAL playlists in Serato DJ Pro.