UPDATE: Unfortunately, the suggested steps below are not possible on some newer versions of Windows 10, which we believe were introduced in version 2004. but also affects version 20H2.
For customers running these versions of Windows 10, we recommend getting in touch with your computer manufacturer/OEM to ask for assistance in restoring the 'High Performance' power plan.
Unlocking the 'High Performance' Windows power option plan
Some Windows 10 computers do not allow the user to choose 'High Performance' as a plan option and some critical optimization options maybe hidden under 'Change advanced power settings' - that we explicitly recommend via our PC Optimization Guide for Windows.
Microsoft Surface and some Dell computers with Windows 10 have been known to come with these options hidden - but there maybe other Windows OEM computers that fall into this category.
Without enabling these hidden optimizations, your well spec'd Windows 10 PC may struggle with processing real-time audio and easily avoidable audio drop outs and performance issues, may occur.
Luckily, there is a simple Registry tweak that can reveal these options, and help us make the necessary optimizations.
How to unlock additional Windows 10 power plan settings
NOTE: Making changes to your registry can have serious implications. Before making any changes to your registry, we strongly recommend creating a back-up of the registry, which you can restore in the unlikely event anything goes wrong. Find steps on how to back-up the registry, here
- Press and hold the 'Windows' and 'R' key on your keyboard, or right-click on the Start menu button and choose 'Run'.
- When the 'Run' prompt appears, type "regedit" (without quotes) and then press enter on your keyboard, or hit the 'Ok' button.
- In the left hand pane of the Registry Editor, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power
- Locate the item entitled CsEnabled, and double-click on it.
- In the next window that appears, change the Value data field from 1 --> 0.
- Click 'OK' to confirm your choice, then restart your computer.
- You should now be able to proceed with the steps from our PC Optimization Guide for Windows, under the Adjust Power Options section, from Step 3.