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KNOWN ISSUE: Serato DJ and Serato Studio can only read iTunes library from the default location on Windows

If you are using iTunes integration and find that your iTunes crate, files and playlists are not showing in Serato DJ Pro or Lite, or Serato Studio, this may be due to the Serato software only reading your iTunes library database file from the default iTunes folder location on Windows:

C:\Users\YOURUSERNAMEHERE\Music\iTunes

If you have your iTunes library stored on an external drive or another non-default drive location, you will need to either:

  • Move your iTunes Media folder back to the default location; or
  • Manually move the "iTunes Library.xml", "iTunes Music Library.xml, and "iTunes Library.itl" files back to the default location after you have made any changes to iTunes. 
    NOTE: We recommend that you close all Serato software and iTunes before doing this.

If you have any further questions or concerns, please open a help request with the support team here.