For those customers living outside of the USA or UK, please refer to the list of International Websites for you to visit.
Roland Corporation U.S.
5100 S. Eastern Ave.
Los Angeles, CA 90040-2938
Product Support by Phone
If you need operational assistance, you can contact our Product Support department at (323) 890-3740. Product Support is open Monday through Friday, 8:30am to 5:00pm Pacific Time.
Phone support is provided for select Roland and BOSS products purchased in the U.S. only. Click here for a complete list of eligible products.
Product Support Online
- Email Support — Access our online email support system.
- Knowledge Base — Access our online database of common product-related questions.
You can contact our customer services team by logging your enquiry through our Customer Service Area. Your enquiry will be logged and placed in a queue where we aim to respond to your enquiry within one working day.
Customer Service is available Monday through Thursday 9am to 5pm and Friday 9am to 4.30pm.
If, after consulting the product's owners’ manual, you still need operational assistance you can contact our product support team by logging your enquiry via our Tech Support Form. Your enquiry will be logged and placed in a queue where we aim to respond to your enquiry within one working day.
Product Support is available Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm.
Further information and help can be obtained from the Roland forum or via the support tab on the product page where we post Frequently Asked Questions.
Please note that we can offer a selection of spare parts and consumables for almost every Roland and Boss product. To enquire about availability and prices please contact our Spares Team who can assist you with your enquiry:
Telephone: 01792 702701