It is important to know your computer specifications when you are trying to troubleshoot a problem, or even just when you are looking to buy a new computer to use with Serato software.

Different Serato Software products require different specifications that a computer will need to meet (at the very least, but ideally exceed) in order to run the software at it's best.

The computer specifications for each Serato product can be found on the relative product pages below:

• Serato DJ Pro computer specifications
• Serato DJ Lite computer specifications
• Serato Studio computer specifications
• Serato Sample computer specifications

These reports also allow our Support team to review your computer's hardware and software information to get an overview of your machine, which may then allow them to possibly recommend solutions to your problem or inquiry.

Windows

The DirectX Diagnostic Tool can generate a system report (.txt) file that details the hardware and software configuration of your computer:

1. Connect your Serato DJ Primary hardware, or devices you use with Serato Studio or Serato Sample, and any USB devices you use while DJing or producing
2. Press the Windows and R keys on your keyboard simultaneously, to launch the Run prompt window, or type Run into the search box after clicking on the Start button, and choose the Run app from the search results:
   
3. Then type dxdiag without the quotations, into the Open: field in the Run app window, and click OK as per the screenshot below:
   NOTE: The Windows key is often found between the CTRL and ALT keys on the left side of your keyboard
   
4. You may see a message asking whether you want to check if you drivers are digitally signed - simply click No and proceed. Then you'll see the DirectX Diagnostics Tool appear. Please wait 2-3 minutes to allow the tool to generate all system information correctly, then choose Save All Information:
5. Give the resulting text file a name in the Save As dialog box, or leave the default DxDiag, then choose a location where you wish to save it, then click Save:

macOS

System Profiler on macOS can generate a system report (.spx file) that details the hardware and software configuration of computers running macOS:

macOS 13 Ventura and later

1. Connect your Serato DJ primary hardware, or devices you use with Serato Studio or Serato Sample, and any USB devices you use while DJing or producing
2. Open the Apple menu and click About This Mac:
   
3. Click More Info...:
   
4. Scroll down the subsequent window and click on the System Report... button:
5. Please wait 2-3 minutes to allow the system report to generate all system information, then in the Menu Bar, click File > Save...:
   
6. The Save dialog box should appear. In the Save As: field, leave the default filename as SystemProfiler, or type any name of your choice, and select Desktop in the Where: field, where it will be saved:
   

macOS 12 Monterey or earlier

1. Connect your Serato DJ Primary hardware, or devices you use with Serato Studio or Serato Sample, and any USB devices you use while DJing or producing
2. Open the Apple menu, and click About This Mac:
   
3. Click the System Report... button at the bottom of the About this Mac dialog box:
   Please wait 2-3 minutes to allow the system report to generate all system information, then in the Menu Bar, click File > Save...:
   

4. The Save dialog box should appear. In the Save As: field, leave the default filename as SystemProfiler, or type any name of your choice, and select Desktop in the Where: field, where it will be saved: