Output & Microphone Permissions
If you're experiencing issues with audio output in Serato DJ for iOS, we recommend the following troubleshooting procedures:
- Ensure you've disabled the Output to iOS device speakers option. You can find this in the Serato DJ for iOS Setup menu by tapping the cog icon in the top right corner of your screen, then selecting 'Advanced Settings'.
- Double-check you've accepted the prompt to allow Microphone permission to the Serato DJ for iOS app when you first connected hardware. If you didn't, the app may not allow audio input from the device, which could result in loss of audio.
To remedy this:
- Go to Settings> Privacy & Security.
- Tap Microphone.
- Tap the toggle next to "Serato DJ for iOS" so it turns green (enabled).
- Restart the Serato DJ for iOS app after that and try again.
NOTE: There isn't any need to select the mixer in the iPhone audio output setting. The app should automatically output from the mixer. In fact, changing the audio output selection in the iPhone settings while the app is open may cause loss of audio.
Additionally Connected Audio Devices
We're aware of an issue whereby DJ hardware devices may not connect / output properly if an Airplay device, (such as a Sonos speaker, or another network speaker) is selected as the device's OS audio output.
We recommend double-checking that you haven't manually selected any audio devices, and that you haven't connected any Airplay or Bluetooth speakers after opening the app.
Once disconnected, restart the app and try connecting your hardware again.
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