How can we help?

Account Menu

Click the Account Menu button in the upper right corner of Hex FX, the click the following items, which open in your default web browser:

Account menu.gif

  • Manage Profile: View the Profile page of Serato.com account, where you can edit and save details.
  • My Products: View the Music Production products page of your Serato.com account.
  • Rewards: View the Serato Rewards page of your Serato.com account, where you can unlock exclusive discounts & offers.
  • Enter License Code: View the Products page of your Serato.com account. Use the ADD A NEW PRODUCT LICENSE box to enter any voucher or license code you may have, then click Add.
  • Serato Visualizer: Visit the Visualizer to create visuals for your audio creations.
  • Serato Discord: View and request an invite to the Serato Discord group, where you can discuss Serato products with the community.
  • Send Usage Data: Toggle this to send usage data that helps us improve Serato products.
  • Login/Logout: Login to activate Hex FX on the current computer or Logout to deactivate Hex FX to use it on another computer, via Serato.com.