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  1. Serato Support
  2. Serato Sample
  3. Troubleshooting

Troubleshooting

  • KNOWN ISSUE: Serato Sample may not sync correctly to your project BPM in FL Studio on macOS 11 Big Sur or macOS 12 Monterey with Apple M1 computers
  • KNOWN ISSUE: Serato Sample parameters can act erratically in Logic Pro on macOS 11 Big Sur & macOS 12 Monterey with Apple M1 computers
  • macOS 11 Big Sur - now supported with Serato Sample
  • Serato Sample & Microsoft Windows 7 / 8.1 end of support information
  • macOS 10.15 Catalina - now supported with Serato Sample 1.1.1
  • Text Fields for Sample unresponsive in Reason 9.5
  • Why do I see "note is out of range. Shift octave down to.." in Serato Sample?
  • KNOWN ISSUE: Serato Sample 'Find Samples' feature may have trouble finding samples
  • KNOWN ISSUE: Text in Serato Sample may be scaled incorrectly when used with FL Studio
  • KNOWN ISSUE: Serato Sample may display a blank GUI in some DAWs on Windows 7
  • How to share a Sample project
  • Re-encoding files for use with Serato Sample
  • Troubleshooting Crashes with Serato Sample
  • How to uninstall Serato Sample
  • Serato Sample Activation errors

Popular articles


Windows 11 - now supported with Serato DJ Pro & Serato DJ Lite and primary hardware compatibility Serato Software / Operating System compatibility KNOWN ISSUE: Serato Play is being disabled for some users erroneously in Serato DJ Pro Pioneer DJ CDJ-3000 Firmware update guide macOS 12 Monterey - now supported with Serato DJ Pro & Serato DJ Lite and primary hardware compatibility Windows 11 - now supported (Serato software status) macOS 12 Monterey - now supported (Serato software status) Allowing System Extensions for Apple M1 computers Troubleshooting network issues with Serato software or problems upon log-in/sign-in Getting Serato DJ Pro & Lite ready for use with macOS 11 Big Sur KNOWN ISSUE: Device drivers on macOS Big Sur 11.4 and higher do not load and will not connect to Serato DJ Pro after a computer restart KNOWN ISSUE: Computers with Intel 11th gen Core i-series CPU's can result in a failed audio or MIDI connection with Serato primary hardware macOS 10.14 Mojave, macOS 10.15 Catalina , macOS 11 Big Sur & macOS 12 Monterey driver install process KNOWN ISSUE: Serato DJ Pro or Lite can fail to launch with a "LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed." message on Windows Troubleshooting crashes

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