How can we help?

KNOWN ISSUE: Serato DJ Pro or Lite may fail to install on computers with macOS 13 Ventura

We are aware of an issue whereby Serato DJ Pro or Lite may fail to install on computers with macOS 13 Ventura or higher

This is due to the installer not having sufficient permissions on macOS Ventura, and after attempting to install Serato DJ Pro or Lite, you may see an error like the one below:SDJP

WORKAROUND

To rectify the issue, please run the installer again, ensuring that you press "Ok" on the "Installer would like to access files in your Downloads folder" pop-up as shown below.

SDJP

Note: If the installer is located in a different folder "Downloads" will be replaced by the name of the folder the installer is located within.