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Using Apple's Music application (iTunes) on macOS 10.15 Catalina with Serato DJ software

If you are experiencing issues using iTunes with macOS 10.14 Mojave or below please use the troubleshooting steps here: Troubleshooting iTunes

NOTE: macOS Catalina introduces a change in name to the Apple application formerly known as iTunes - this application is now called 'Music'. Within Serato DJ software, we will still refer to Apple's Music application as 'iTunes'.

Setting up Apple's Music application (iTunes)

Setting up Apple's Music application (iTunes) with Serato DJ software on macOS 10.15 Catalina is a simple process.

If you have updated macOS, you should find that the Music Application (iTunes) will read the contents of your iTunes library - so don't delete your iTunes library! 

If you're starting a new library, and wish to your import music into the Music application (iTunes) it is as simple as either dragging the files into the Music application (iTunes) library from Finder operating system, or using the import files dialogue in the Music application (iTunes) itself:
"File" (menu bar drop down) > "Add to Library..."

Files from the Apple Music streaming service that is exclusive to iTunes and iOS devices are not supported in Serato DJ. See the section "Why can't I see my Apple Music streaming files in Serato DJ?" below for more information.

Before importing your music, will need to ensure that the Music application (iTunes) library organisation is set up correctly.

If you let the Music application (iTunes) organise all your music for you, artist or album names can cause the files to become "missing" as the original file's name could not be found. Please make sure the following preferences are set correctly:

Music application preferences are found under: "Music" (menu bar dropdown) > "Preferences..." > "Files".

  1. Uncheck "Keep Music Media Folder organised"

    If you have this checked, the Music application (iTunes) will shift your files to a new location (putting them in folders of Artist and Album Name), creating issues with missing files in Serato DJ software. Unchecking this will stop the Music application (iTunes) from doing so, and thus making the integration between the Music application (iTunes) and Serato DJ software a more seamless experience.
  2. Uncheck "Copy files to Music Media Folder when adding to library"

    This will stop the Music application (iTunes) from creating duplicates of your Audio Files when importing them into the Music application (iTunes). Having this option ON could cause doubles to show within the Serato software and it will also take up more space on your computer since the Music application (iTunes) will be copying the music to its own library rather than reading the file from the location on your hard drive.

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Setting up Serato DJ software

Once you have set up your library in the Music application (iTunes), simply ensure 'Show iTunes Library' is checked in the Serato Setup window, under the 'Library + Display'.

NOTE: macOS Catalina introduces a change in name to the Apple application formerly known as iTunes - this application is now called 'Music'. Within Serato DJ software, we will still refer to Apple's Music application as 'iTunes'.

You will need to be using Serato DJ software that is compatible with macOS 10.15 Catalina if you wish to use the Music application (iTunes) on macOS 10.15 Catalina.

NOTE: The Music application (iTunes) on macOS 10.15 Catalina is supported from Serato DJ Pro version 2.3.0, and Serato DJ Lite version 1.3.0 onward.

NOTE: The Music application library may take a longer to load than expected in Serato DJ software so please be patient when waiting for it to load. 

Why can't I see my Apple Music streaming files in Serato DJ?

Files from the Apple Music streaming service that is exclusive to iTunes and iOS devices are not supported in Serato DJ. Files from the Apple Music streaming service are DRM protected, and won't be playable in any other software, hence why these files do not show in Serato DJ software. 

A full list of supported file types can be found here.

Troubleshooting further issues with Apple's Music application (iTunes) 

If you have problems with the Music application (iTunes) itself, your first stop should probably be contacting Apple Support here.

If you have problems with using the Music application (iTunes) inside your Serato Software, please open a help request with the support team here.