We are aware of an issue when linking a music streaming service to Serato DJ Pro, that can cause an older build of the software to be opened incorrectly.
This can prevent you from correctly linking the service as outlined the following guides (step 5 in each of the links):
- Using Tidal with Serato DJ Pro
- Using Tidal with Serato DJ Lite
- Using SoundCloud with Serato DJ Pro
- Using SoundCloud with Serato DJ Lite
To resolve this issue, please uninstall any previous versions of Serato DJ Pro or Serato DJ Lite, then reinstall the latest version, as per the links below: