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KNOWN ISSUE: Serato Video activation shows as 'Purchase' instead of 'Activate' when trying to move to a new computer in Serato DJ 1.9.1 and below

If you're moving from one computer to another, and only own the Serato Video expansion, you may notice that trying to activate it on your new computer - results in the Serato Video license appearing as a 'purchase', instead of 'activate'.

This can only happen if the following conditions are met;

  • Serato Video is the only paid expansion pack you own.
  • You are using Serato DJ 1.9.1 or below.


Simply activate the free 'Wolf Pack FX' expansion pack (as per the screenshot below), and then Serato Video will appear correctly under the 'MY PRODUCTS' tab in MY SERATO for activation;

Please do not hesitate to open a help request if you're having trouble after employing the work-around above, here.